If your reports show unknown points this means the system does not know where they are. You would need to rename these points to the correct location by following these steps.
Download your baton to empty it
On a piece of paper write down your site name
Walk around your site clocking all the points
When you clock a point write down on the paper the point name
Download the baton on your computer
Take a look at the automatically generated report
You can now know what each point is really called as all the points in both lists are in the same order
In the software click on Checkpoints
You will see all the unknown points here
Click on each point and in the box below you can rename the point to the correct name
Any reports you now generate will have the correct point name